The iLembe Chamber of Commerce, in cooperation with Edge Training, invites you to a full-day workshop on Conflict Management – the fact that each one of us is a unique human being, with our own special talents and natural tendencies, is a guarantee that conflicts will arise. Conflicts do not have to hinder our progress, if we choose the correct response, they can become great catalysts to our success.
 

Who should attend: Professionals and managers who want to enhance their ability to deal with conflict situations productively.    

Workshop outline and objectives: 

• Changing the conflict mind-set.

• Personal identification of conflict buttons?

• Learning how not to get your but tons pushed.

• Effective techniques for conflict avoidance.

• Creating a win-win situation.

• Beginning with the end in mind.

• Practical interactive conflict skills practices.

• Using assertiveness effectively in conflict situations.

• Effectively using a seven step technique to manage all conflict situations.

Workshop: Conflict Management  
Time: 8:30 – 16:00
Cost: R550 Members
R900 Non-members
Venue: iLembe Chamber Boardroom
Includes tea/coffee and a light lunch
Date: 24 May 2017
RSVP: By 22 May 2017